Our Shipping Policy
AU Orders $60+ = Free Shipping
AU Orders less than $60 = Flat Rate Shipping of $5.95
NZ Orders $150+ = Free Shipping
NZ Orders less than $150 = Flat Rate Shipping of $20
International Orders = Flat Rate Shipping of $20
Please note: due to COVID-19, we are currently experiencing shipping delays so items may arrive a little later than expected. Follow us on Instagram or submit your email to get the latest updates.
OUR ENVIRONMENTAL EFFORT
We understand we’re not perfect and there are so many more things that can be done, however this is our first step in doing what should be the standard!
Our Return Policy
Warm Beans is committed to providing 100% customer satisfaction. We meticulously check each item before sending to ensure the quality of goods is to our high standards.
We also understand shopping online can sometimes be tough, so we offer returns/exchanges for any change of mind or incorrect sizing.
Ensure your item meets the return/exchange policy below.
Simply fill out the return form and post your item/s back to the address below. We will issue you with a refund/exchange upon receiving your return – PLUS any AU orders will receive FREE postage back to you for any size exchanges.
Warm Beans Returns
Parcel Locker 10216 02455
4 Tunstall Square
Doncaster East VIC 3109
Our Return Policy:
- Must be returned within 14 days of delivery
- Items must be unworn, unwashed, and appear as new
- Items must have their original tags/labels still attached
- For sanitary reasons, socks cannot be returned unless item is faulty
- We do not cover for the cost of the return shipping. It is recommended to use a shipping service with tracking as Warm Beans is not liable for any packages lost in transit. All items are inspected by our team upon arrival.